We do not collect any personally identifying information when visiting our site unless you choose to provide that information to us by purchasing tickets or gift cards online, sending e-mails or signing up for our newsletter. This information is collected only to fulfill orders and services. We do not sell any information collected by our site to third parties. We may provide links to other sites such as YouTube, Vimeo and film distributor websites. We take no responsibility and have no control over the privacy practices, actions and validity of information outside of www.universitymalltheatres.com.
University Mall Theatres uses Secure Sockets Layer (SSL) software to encrypt your payment information so that it cannot be read over the internet.
The price of the ticket can be refunded in person, before the show has started. Internet service fees will not be refunded. We will not provide refunds over the phone. You can opt for a free pass instead of a refund.
Buying tickets online
Bring the credit card you used for the purchase or a printed or digital copy of the confirmation to pick up your tickets. Confirmations are not e-mailed to you.
There is a $1.00 service charge per ticket.
Please arrive with enough time to pick up your ticket and find your seat before the show starts.
Buying gift cards online
An e-mail will be sent to the recipient’s address with a gift card code. Bring this code to purchase tickets and concessions. There is $1.00 service charge per gift card code
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If you need to talk to a real human being - please call Mark or Dan at 703-273-0876